Customer Helpdesk


Y-Axis Client Relationship Department plays a crucial role in company’s success. It attends to customer feedback, grievances, reviews and testimonials.

The CRM department at Y-Axis uses the latest state-of-art technology to connect with clients, receive their feedback and share the same with the concerned department within the organization. It is focused towards offering great customer service by maintaining cordial work relation with each and every Y-Axis customer.

The Key Features:

  1. Immense Product/Service Knowledge

Every client relationship officer has knowledge of products/services. They are well-versed and also have access to the details related to immigration, visa, job search, resume writing and all other products the company offers. So they are able to answer customer queries in time with ease.

  1. Timely Client Interaction

Reaching out to clients on time is one of the crucial aspects of Y-Axis growth. Y-Axis client support team talks to customers to listen to their grievances and feedback to amicably answer their queries. The case is forwarded to concerned departments and consultants if required.

  1. Use of Latest CRM Technology

The team uses one of the best CRM technology available in the market to manage client data from the date of sign-up till the services are fully delivered and beyond.

The client relationship department at Y-Axis leaves no stone unturned to ensure client satisfaction.

3 Responses to Customer Helpdesk

  1. Sujith A says:

    I would like to thank Y-Axis and Sumanth for helping me in my PR process. I appreciate the effort and hard work they have put in securing us with PR. The information provided by Sumanth on various queries has been accurate and he also helped in the discussions to decide on various options throughout the visa process and also involved us right through the process. He helped us a great deal in submitting the documents to the authorities in a timely and efficient manner. I absolutely have no qualms in recommending Y-Axis to anyone looking for migration assistance to Australia.

  2. Roopa says:

    I got Denmark Green Card through Y-Axis immigration and I am very delighted with their services. Special thanks to my process consultant Mr. Vishukanth Bava for assisting and helping in getting this visa.
    Thank you so much
    Roopa Vasista

  3. Sai Jaswanth says:

    My experience with Y-Axis has been really great. The best thing about Y-Axis is the promptness in response. All my queries have been answered with patience. I would really like to thank Sudha for being committed on the timelines I have requested for. I highly recommend Y-Axis.

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